The Tech Partnership

mature and young digital learners

The Tech Partnership is determined to build on the Doteveryone team's accomplishments - and we look forward to working with all the stakeholders who have so magnificently committed themselves to helping the millions of people who still lack the vital skills to function in today’s digital society.

Phil Smith, Chairman of CISCO UK & Ireland and Chair of the Tech Partnership

Tech Partnership welcomes progress on basic digital skills

30.03.2017

Tech Partnership welcomes progress on basic digital skills

30.03.2017

The Tech Partnership welcomed publication today of the latest Lloyds Bank Consumer Digital Index including the UK Basic Digital Skills survey, which reveals that over a million more adults have gained basic digital skills in the year since the last survey was conducted.

The report – issued in the week that the Tech Partnership assumes responsibility for the basic digital skills agenda from Doteveryone – found that the number of UK adults who lack basic digital skills fell to 11.5 million (21%), a decrease of 1.1 million (9%).

The survey, prepared by IPSOS Mori for Doteveryone and Lloyds Bank, also found that age continues to be an important factor, with 29% of those aged 65+ having no basic digital skills at all, compared to 0% of 15-24 year olds.

Read the UK Basic Digital Skills summary of findings here and the full Lloyds Bank UK Consumer Digital Index report here

Doteveryone, and its predecessor organisation Go ON UK, has previously been the lead organisation working to highlight this problem and how it affects both individuals and our workforce as a whole.

The Tech Partnership formally assumes responsibility for continuing this work from 31 March 2017. This responsibility will include:

  • Maintaining and disseminating the UK’s Basic Digital Skills Framework
  • Updating and promoting the Digital Exclusion Heatmap, which identifies where digital exclusion is likely to be most acute across the UK
  • Producing the annual UK Basic Digital Skills Survey, which tracks the progress of basic digital skills uptake among the UK adult population.


Phil Smith, Chairman of CISCO UK & Ireland and Chair of the Tech Partnership, said: “The Tech Partnership is delighted to be taking on this new and important role. I would like to express my gratitude to Martha Lane Fox and the Doteveryone team for their formidable work, both in highlighting the problem and in finding practical solutions to tackle it. The Tech Partnership is determined to build on their accomplishments - and we look forward to working with all the stakeholders who have so magnificently committed themselves to helping the millions of people who still lack the vital skills to function in today’s digital society.”

Karen Price, CEO of the Tech Partnership, said: “While we welcome the good news of an uplift, it remains a massive concern that more than a fifth of the nation still lack the basic skills to function in an increasingly digitised world. As the network of 1,000+ employers collaborating to improve digital skills across the UK, the Tech Partnership is proud to take on the leadership role to help ensure that each and every one of our fellow citizens is equipped with the digital skills they need to participate fully in the online world.”

Nick Williams, Managing Director, Consumer and Commercial Digital at Lloyds Banking Group, said: “This year’s Consumer Digital Index shows a positive improvement in financial and digital capability with 1.1m more people gaining Basic Digital Skills and 332,000 people having improved their financial capability. It’s in the right direction but the rate of change is too slow compared to the pace of technology evolution and focused intervention is now needed. Organisations across public and private sectors must focus on one-to-one interactions. That’s why we have committed, as part of our Helping Britain Prosper Plan, to provide face-to-face digital skills training (including online banking) for 2.5 million individuals, small businesses and charities by 2020.”

Find out more about Basic Digital Skills