The Tech Partnership

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An estimated 39% of digital recruiters – those recruiting for digital specialist roles in any sector - reported hard-to-fill vacancies.

Double recognition for Tech Partnership's Apprenticeship Certification Service

21.06.2016

Double recognition for Tech Partnership's Apprenticeship Certification Service

21.06.2016

The Tech Partnership’s Apprenticeship Certification service has achieved a Grade 1 - Outstanding for Customer Satisfaction in its latest audit by Apprenticeship Certificates England (ACE). This was awarded in May 2016, and follows the Grade 1 achieved for Capacity and Capability in January 2016.

The ACE Quality Assurance process is run by the Federation for Industry Sector Skills & Standards, and is designed to ensure that the certifications carried out on its behalf are of a consistently high standard. It includes monthly checks on compliance, and a regular customer service survey.

Comments from the most recent customer service survey include "All service and communications from the Tech Partnership are exemplary… I could not ask for a better service" and "Very quick in responding to submitted claims, and helpful when you call with any query."

"We're delighted to have received this accolade," says Sian Wilson, Head of Apprenticeships on behalf of the Tech Partnership. "Employers of apprentices need confidence that their certification process will be fast and accurate, and the team works hard to give them an excellent service."

If you are an employer, find out more about Digital Apprenticeships here.

If you deliver digital apprenticeships, check out the frameworks here.

If you have an interest in taking an apprenticeship, access more general information on Digital Apprenticeships.

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