Basic Digital Skills Framework – consultation

It’s essential that everyone is given access to the basic level of digital skills they need for life and work in an increasingly digital world.

That’s why the Tech Partnership and Lloyds Bank are leading a consultation to understand and measure the digital skills required for UK citizens to thrive in a digital world. This consultation builds on a 2015 framework created by Go ON UK, and addresses substantial changes to technology in society since this was created.

The Department for Education (DfE) and the Department for Digital, Culture, Media and Sport (DCMS) plan to use the updated Framework as the basis for developing new national standards for basic digital skills.

The Basic Digital Skills Framework covers the skills needed by all individuals in order to safely participate in and contribute to the digital world of today and the future. Basic digital skills for life are needed to participate in today’s increasingly online society;  Basic digital skills for work are needed to function in the vast majority of today’s jobs. All individuals should develop basic digital skills for life, and everyone in or seeking work should, in addition, ensure they have basic digital skills for work.

The framework encompasses four categories of basic digital skills – for both life and for work:

  • Managing information
  • Communicating
  • Transacting
  • Problem solving

The Tech Partnership and Lloyds Banking Group have convened a steering group featuring a wide range of organisations, to ensure that all sectors of industry, academia, government and education are reviewing the consultation’s findings and ensuring we produce the best possible new framework for transforming the UK’s digital skills capabilities.

We are therefore calling on anyone with an interest in digital skills to contribute their views by reviewing the draft framework and completing the survey.

View the proposed basic digital skills for life (PDF)

View the proposed basic digital skills for work (PDF)

Complete the survey on the proposed framework – deadline is 20 March 2018

If you have any questions, please contact


Karen Price OBE, Chief Executive of The Tech Partnership: “We are thrilled to be co-chairing this consultation process. Together, we have convened a formidable leadership group of employers, government officials, training providers and industry experts to develop and review this new framework and to ultimately ensure that all individuals in the UK can safely participate in and contribute to the digital world of today and the future, at both home and work.”

Leigh Smyth, Group Transformation Culture and Capability at Lloyds Banking Group: “With 11.5 million UK adults currently without basic digital skills, it is imperative that we build a single view of UK capability so all partners and practitioners can work together to provide consistent support to help people with the right skills and understanding. This new framework, developed in collaboration with cross sector organisations in tandem with insight, face to face local support and training will enable essential progress at a national and local level”.

Liz Williams, Director of Tech Literacy and Education Programmes at BT Group: “At BT, we want to ensure everyone can thrive in today’s digital world – whether that means supporting someone to take their first step online or preparing the next generation for the world of work. This is why having a clear understanding of the digital skills that are essential for life and work is so important in building the digital literacy of our nation.”

Camilla Drejer, Director of Corporate Citizenship at Accenture, UK & Ireland: “If the UK is to maintain its position as a leading economy, we must ensure we are providing young people entering the workforce, as well as those looking to reskill, with the opportunity to develop the digital acumen required for the jobs of the future. Digital skills development is the cornerstone of our efforts to build an inclusive digital economy… Having a shared understanding of the skills required to thrive in a digital world is an essential step on the journey.”